Frequently Asked Questions
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What’s your pricing, and what exactly is included in that package?
How much is the retainer/deposit?
When is the final payment due?
Are there any extra fees for travel, parking, outfit changes, additional time, rush edits, or weekend sessions?
What happens if we need more time the day of? Can we extend the session, and at what rate? -
How far in advance do you usually book out?
What dates and times do you currently have available?
How long is the session?
What time of day do you recommend for the best lighting?
How early should we arrive?
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Do you help with choosing a location?
Do you have favorite spots for couples sessions?
Do we need permits for the location, and who handles that?
How many locations can we do in one session?
How much travel time should we expect between locations?
Do you have suggestions for outfits or colors that photograph well?
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How many edited images will we receive?
What’s your turnaround time for the final gallery?
Do you send sneak peeks? If so, how soon?
How are the photos delivered?
Will the images be high-resolution and web-size?
Can we download, print, and share them ourselves?
Do you offer retouching, and is that included or extra?
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What happens if it rains or the weather is bad?
What is your rescheduling policy?
What happens if one of us gets sick?
What is your cancellation policy?
What happens if you have an emergency and can’t make it? Do you have a backup plan or associate photographer?
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Will we have printing rights?
Can we post the images on social media?
Do you watermark your photos?
Will you use our photos in your portfolio or online?
Will you use photos NOT selected for final product for your portfolio?
Can we request privacy if we don’t want our images shared publicly?
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How do you usually guide couples during the session?
Do you pose us, or is it more candid?
How much time should we plan for outfit changes?
Can we bring props or include personal touches?
Can we bring a dog, child, or friend for a few shots?
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Do you provide a contract?
What does the contract cover?
Are you insured?
How do you back up our images after the shoot?
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What happens if our gallery is delayed?
How long will the gallery stay online?
Can we order prints or albums through you later?
Have you photographed at this location before?
What should we do to prepare so the session goes smoothly?
Is there a distance limit as far as location?
Do you use software like Lightroom or Dark Room Pro?
Can you print them? Do you charge to print or is that just gonna be the customers responsibility?
Do you charge for framing or do you have to refer us to a framer?
Do you provide photos on a thumb drive?
Do you offer intimate sessions?
Do you provide Lighting for indoor photos?